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汤姆森招人了

日期:2008-04-10
汤姆森招人了

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招聘岗位
Associate Manager,Education & Technical Support 点击次数:119
岗位性质: 全职 年龄要求: 26岁~35岁
岗位职能: 其他
生物工程/生物制药 学历要求: 硕士
工作地点: 海淀区 工作年限要求: 二年以上
招聘人数:1 语言要求: 英语
汉语
薪水待遇: 面议
发布日期:2008-04-08 截止日期:2008-05-06

职位描述:
Job Title: Associate Manager – Education & Technical Support
Department: China Education & Technical Support
Division: China RBU, Thomson Scientific
Reports to: Manager, Education & Technical Support

Description
Thomson Scientific is a leading global e-information and solutionscompany serving researchers, librarians, clinicians and otherprofessionals worldwide. By combining authoritative content withinnovative technologies, we offer a broad spectrum of knowledgeresources for the academic and government, corporate, and pharmaceuticalmarkets.

The individual will provide training and technical support service tothe end users of all the SBUs in China RBU, focusing on but not limitedto TS life science and Pharma solutions.

Main Responsibilities:

Provide post-sales support for China customers
• Develop local presentations of TS products especially life science andPharma solutions that align with global messages.
• By introducing and presenting the presentations to the end users,provide training and support service to customers to improve thecustomer usage and create best customer experience.
• Keep update of TS all SBU product training materials and coordinatethe necessary materials for distribution to the customers.
• Provide effective post-sales training session to end user, includingonsite training and webex training or public training etc.
• Keep update of TS Pharma and Corporate solutions and support agenttraining.
• Provide post-sales support of products other than life science andPharma solutions upon request.
• Resolves basic product and technical issues within a defined processand routes more complex technical issues to the appropriate team.
Reportees:
N.A.

Qualifications
• Master degree or Ph.D. in life science or Chemistry
• More than 2 years working experience
• Knowledge of scholarly communication and intellectual property
• Strong knowledge of needs of researchers/scientists in thepharmaceutical industry
• Excellent presentation skills
• Strong project management skills in planning and coordination fortimely delivery.
• Effective verbal and written communication skills with both internaland external customers
• Fluency in written and spoken Chinese and English
• Highly motivated, service-oriented and energetic

单位介绍
汤姆森科技信息集团
汤姆森科技信息集团隶属于汤姆森公司 (The Thomson Corporation),旗下包括 ISI, Derwent, BIOSIS,Delphion, Wila-Derwent, ISI ResearchSoft, Current Drugs, MicroPatent,MDC, NewPort Strategic和 Techstreet等许多著名的信息服务品牌,所提供的信息资源与服务包括学术期刊、学术会议录、发明专利、技术标准等,所提供的主要数据库包括: ScienceCitation Index, Social Sciences Citation Index, Current Contents, ISTP,Web of Science, ISI Web of KnowledgeSM, Derwent World Patents Index,Derwent Innovations Index, Delphion, Thomson Pharma, Techstreet等。

汤姆森科技信息集团致力于为全球的科研人员、图书馆、信息分析专家以及各行各业从事研究与发展的专业人士提供整合的科技信息解决方案。通过高质量的信息内容与尖端的信息技术完美的结合,为学术界和企业界提供高附加值的信息资源,协助他们更准确地、更迅速地制订决策,加速科学发现与应用开发的进程。更为重要的是,THOMSON科技信息集团的数据库和软件为科学研究和应用开发的每一步骤都提供了相应的工具,从知识的发现、管理、分析与发表,直到产品的开发与应用,不断推陈出新。

http://www.jobmd.cn/portal/job/view/ent/ff80808115fa591301160dc8e3442494/work/402848751909602f011929b6ef3b21ac.html
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