JOB TITLE: 口腔科临床运营管理 Senior Dental Hospital Administrator
DEPARTMENT: Operations
REPORTS TO: Administration Director
Roles and Responsibilities:
Establishes and maintains positive, effective communication andinterpersonal relationships with associates, department managers andmedical staff department/committees
Perform and assist in setting standards for administrative functions
Responsible for equipment procurement for the department; coordinatessupply and equipment orders among Clinic users, BME, Procurement andFinance team to ensure the delivery of the equipment and testing
Respond the department requirements on facility maintenance andimprovement, to ensure operation effectiveness and patient satisfactory
Coordinate clinical department, IT, Patient Access, Patient FinancialService and Customer Solution team to review and optimize patient flowof information and patient journey; create workflow to support ITdevelopment to improve patient experience
Administer quality of service through consistent development, design,implementation and evaluation of department policies and proceduresnecessary to achieve maximum efficiency and effectiveness resulting inimproved patient care services
Assist with the administration of risk management and performanceimprovement programs that ensures the delivery of quality patient careand meets regulatory requirement on reporting, on-site inspection andqualification maintenance
Assist business performance review and budget planning; Implement andmonitor budget within financial parameters and guidelines set forth inapproved budget
Contribute to strategic planning activities and work with BD team toevaluate/implement new services or programs; coordinates the creationand distribution of brand collateral to department
KNOWLEDGE, SKILLS, and ABILITIES:
Proactive, self-motivated and demonstrates the ability to handlemultiple projects and changing priorities
Demonstrates effective oral and written communication skills in Englishand Mandarin
Excellent presentation and interpersonal skills with the ability toeffectively interact with all levels within the division
Effective collaborative skills; performing comfortably in group settings
Demonstrated ability to manage conflict / resolution, stress and time management
Fully comfortable with multi-cultural, start up working environment
EQUIPMENT/SOFTWARE:
Master in Microsoft Office suite including Excel, PowerPoint, Word,Visio, etc.
EDUCATION, EXPERIENCE, and LICENSES/CERTIFICATIONS:
Bachelor degree is required
Dental administrative working experience is required