医院行政专员/主管(006338)

岗位职责:
Responsibilities:
 Triage telephone calls and provide telephone advice.
 Keep tracking all test result and cooperate with physician tosending(through e-mail/fax) or calling patient regarding test result
 Participate in quality indicator collection and analyzing.
 Keep track all referral report and cooperate with associate department
 Maintain and organize the test result/referral filing system.
 Assist department chair and medical staff in quality improvement andto assure continuity of care being provided to all patients.
 Cooperate with medical liaison to delivery specialist or part timephysician’s patient result
 Competence with PIMs system and be able to operate the clinicactivities function in PIMs
 Cooperate with all departments as clinic requirement.
 Other assigned duties as when necessary.
任职资格:
Qualifications:
 Education Requirement- Nursing associate bachelor degree orabove；preference medicine bachelor degree or allied health fieldpreferred.
 Certification from a recognized college
 At least five years of work experience.
 Previous experience in similar position desirable.
 Good computer skill, knowledgeable in windows programs
Skills:
• Ability to follow protocol, policies and procedures.
• Ability to understand medical terminology
• Ability to organize and prioritize.
• Competence in English and Chinese languages.
• Ability to communicate effectively in writing and verbally withphysicians, nurses and support staff, and most importantly, withpatients.
• Skill in exercising initiative, judgment, problem solving.
• Be Flexible, and has strong team player.
• Good customer skill with westerners and Chinese speaking patients
Knowledge:
 Adheres to hospital confidentiality policy.
 Fully understand the operation of ambulatory care clinic
 Good computer skill, knowledgeable in Windows programs.
 Ability to understand, read and write medical terminology