In this role, you have the opportunity to
Develop an******** an instruction program for the users, in order tomaximize the independency of the user with regar******** the operationof the system an******** of functions.
Customize the system to the specific wishes of the users, in closecontact with project management an******** management, in order tomaximize the performance for each specific user.
Take care of implementation of trial installations (in cooperation withservice), in order to get it working an******** get the maximuminformation for evaluation by the product group. Monitor the use of eachsystem, by regular contact with the users, in order to solve problemsregarding the operation of the system or to adapt the system tochange******** wishes. Take care of demonstrations an********, wherere******** to stimulate the sales of the assigne********. Keep in closecontact with the product group, in order to increase/maintain theapplication knowledge an******** timely informe******** newdevelopments. Participate in the development of new functionality or thedevelopment of improve******** settings.
You are responsible for
• Share Gr China ICAP Business Unit’s order-in-take & sales target
• Work with product marketing manager to translate customer requirementsinto project proposal, especially the clinical part, an********participate******** pre-sales activities (customer presentat**************** etc.)
• Provide on-site clinical application training for customers afterproducts installe******** customers’ sites
• Provide regular internal training to sales an******** teams for othermodalities (CT, MR, DSA, US, CI, ISC, CS, etc.) when needed
• Lea******** support the update for standar******** tool, trainingmater******** project proposal template, & competitor analysis
• Lea******** support the update for show site mater******** includingcustomer stor******** advance******** post-processing best caseshar******** clinical research best case shar******** etc.
• Continuously drive customer satisfaction by improving training******** timely addressing customers’ questions an******** ********regularly visiting customer an******** to customers vo********an******** with global R&D team an******** marketing manager todrive solutions for product defects
• Support CFDA when needed
• Manage the KOL relationship when needed
You are a part of
ICAP/AE product team
To succee******** this role, you shoul******** the following skills an********
• Bachelor or above, majore******** b******** cl******** or imaging technology
• 3 years of experience in clinical or healthcare industry
• Goo******** of English in writing an********
• Exposure or experience in delivering clinical training
• Excellent customer facing an******** skills is desirable.
• Ability to complete tasks independently with minimal guidance.
• High-level professional demeanor an******** communications skills;superb writing skills in local language an********.
• Deliver require******** with high level