客服主管

职位描述

Understan******** establishment of cl******** to coordinaterelate******** work relate******** the process of the relate********,an******** be familiar with the operation an******** of the relevant departments.
了解诊所的设立及流程和制度，协调与相关认证过程有关的医疗工作，熟悉相关检查部门的运作和流程
Supervise clinic staff to ensure excellent service to patientsan******** implementation of clinic work processes
监督诊所工作人员，确保为病人提供优良有效的服务
Plann******** coor******** directing an******** the clinic operationalprocesses andprocedures
规划、协调、指导和评价诊所业务流程和程序
Ensuring corporate messages including MKT promotions an******** aredelivere******** execute******** the center
确保各类推广活动的执行和 mkt 促销计划。
Managing work performance of support staff in clinic including tra********
管理诊所各项服务类相关工作及培训

任职要求

Proficient in both oral an******** English. You must be able tocommunicate effectively in English to work in this English language workenvironment.
精通英语口语和书写能力。在工作中, 你必须能够用英语进行有效的沟通。
Proficient in all kinds of domestic an******** health insurance termsan******** process, master the underwriting content an********,.
精通各种国内外健康保险条款和理赔流程，掌握核保内容和要求
Ability to establish an******** effective working relationships withpat******** employees an******** public.
能够与患者、员工和公众建立和保持有效的工作关系
Excellent leadership an******** skills.
优秀的领导和管理能力
Excellent staff teaching/training skills.
优秀的员工教学培训技能
Competent to respon******** unusual cases.
有能力对异常案件作出反应