GENERAL SUMMARY 主要职责简述: 1、This position has ultimate responsibility of entire centeroperat******** includes but not limite******** Pro******** QualityCompl******** F******** HR an******** an********. In most Centers, theposition also 该职位为整个浆站的最终运营负责人,管理事项包括但不限于生产、质量达标、财务、人力资源和 IT。 大多数站长还需要: 2、 Leads the center team through change an******** continuousimprovements are made in all areas of the business 领导浆站团队管理各种变革,并保证浆站业务相关的各个领域有持续提升 3、 Acts as liaison with all corporate functions to ensure centercompliance an******** 作为联系人与******** 以确保浆站的运营合规以及绩效表现 4、 Establishes an******** goo******** with external stakeholders such asgovernmental authorities at country/city/province level, bloo********organ******** etc. 同以下外部利害关系人建立并保持良好的关系,包括:省市县各级政府部门、采浆机构等。
REPORTING RELATIONSHIP层级管理关系: 1、Reports To: Director of Plasma Operations an******** 汇报给:浆站运营和质量总监 2、Direct Repor******** All center pos******** including AssociateManagers, Superv******** etc. 直接下属:浆站的所有职位,包括助理经理、主管等
RESPONSIBILITIES职责: 1. Has overall authority for center operations production goals, monitornet y******** an******** improvement plans as required. Meet ********weekly an******** deadlines an******** operational an******** records. 从总体上监督浆站的运营生产目标, 监控净收益率, 并根据要求落实改进计划。 满足每日、每周和每月的期限要求, 并维护运营记录。 2. Manage all inventories to optimum levels by maximizing eff********customer service levels an******** investment. Support meeting ********weekly an******** deadlines an******** Center’s operational records. 管理所有库存,保持其在最优水平,并将效率最大化,提升客户服务水平同时将投资控制在最低水平。协助浆站完成每日、每周和月度任务要求并维护浆站运营记录。 3. Monitor donor retention an********, ensure efficient donor flowan******** customer serv******** an******** donor retention an********improvement an******** action plans, as required. 监督浆源挽留和献浆率,保证有效的浆源流和优秀的客户服务水平,并根据要求针对浆源挽留和献浆率落实提升和改善措施 4. Ensure compliance with all Company SOPs an******** applicableregulations. 保证浆站运营在合规性方面复核公司SOP以及所有可适用法律法规的要求 5. Responsible for all aspects of financial oversight to include:setting annual bu******** ensuring center meets monthly financialtargets an********-going cash management object******** an******** tocash management, financial reporting an******** financialresponsibilities. 负责监督所有财务相关事宜,包括提出年度预算、确保浆站完成月度财务指标以及现有的现金管理目标、遵守现金管理、财务报告和其他财务要求。 6. Responsible for overall center quality compliance by ensuring thebusiness is inspection ready at all times an******** following qualityan******** requirements to ensure the purity an******** of the plasmaan******** safety of donors an********. Communicate any quality concernsor issues to Director of Operations an********. 负责从总体上确保浆站的质量合规性,保证浆站处于随时可以临检的状态。确保浆站时刻遵守质量法规要求来确保血浆的纯度和效价、以及浆源和员工的安全。就所有质量相关问题同运营和质量总监随时沟通。 7. Develop an******** a center philosophy of continuous improvementan******** company values. Collect an******** data to maintainan******** center ******** efficiency an********. Implement effectivecorrection action plans when appropriate.培养和培养持续改进的浆站理念,支持公司价值观。收集和分析数据,以维护和提高中心质量、效率和盈利能力。在适当的时候实施有效的纠正行动计划 8. Collaborate with Director of Operations an******** to ensure centercomplies with company an******** requirements to safeguar******** purityan******** of the plasma an******** safety of donors an********.与运营和质量总监合作,确保浆站符合公司的要求,并按照监管要求确保血浆的纯度和有效性,以及浆员和员工的安全。 9. Participate during all audits with quality personnel an********effective corrective action plans to address any areas of deficiencynote******** audits. 与质量人员一起参与所有审计工作,制定有效的纠正行动计划,以解决审计过程中出现的任何不足之处。 10. Follow all HSE policies an********. Ensures the center an********employees comply with safety regulations an********. 遵守所有的健康环境政策和规程。确保浆站和所有员工都遵守安全法规和接受培训。 11. Maintain clean efficient work env******** an******** sufficientoperating supplies an******** are available as needed. May conductroutine internal procedures an******** audits. 保持清洁高效的工作环境,确保有足够的操作用品和表格。可以进行例行的内部程序和文件审核。 12. Support facility maintenance to highest safety, compliancean******** standards. 支持设备维护,达到最高的安全,遵守和清洁标准。 13. conduct recru******** tra******** ******** counseling an********.Manage effectively employee turnover within center operations. Adhere toHR policies an******** through fair an******** treatment of allemployees. Communicate effectively with HR to ensure compliance. 进行招聘、培训、发展、咨询和解雇。有效管理浆站运营中的员工流动率。通过公平公正的对待所有员工,坚持人力资源政策和实践。与人力资源部门有效沟通以确保合规。 14. Ensure excellent customer service by all staff. Provide a model ofgoo******** service to employees. Communicate openly with customers.Effectively resolve complaints or concerns. 确保优秀的客户服务。为员工提供良好的客户服务模式。公开的与客户沟通。有效地解决投诉或问题。 15. Monitor all marketing an******** to ensure effectively executingprograms for desire********. Make applicable recommendations to improveeffectiveness. 监控所有的市场和广告,以确保有效的执行计划。提出可行的建议以提高效率。 16. Represent the Company an******** in the community an******** otherbus******** local publications an******** 在社区,与其他业务,本地出版物和供应商中代表公司和浆站。. 17. Maintain confidentiality of all personnel, donor an********information. 维护所有人员、浆员和浆站信息的机密性。 18. Establish an******** goo******** with external stakeholders (e.g.governmental authorities at country/city/province level, bloo********organ******** etc.) 与外部利益相关者建立和保持良好的关系(例如,国家/城市/省一级的政府部门、采血机构等) 19. Perform other ******** as ass******** to support business needs. 执行其他分配的任务,以支持业务需求。
JOB SPECIFICATIONS任职要求: Education教育背景 1、 A bachelor or above degree in Business A******** Governmen********Relat******** B******** Medical Sc******** Pharmacy, B******** or otherrelevant ******** from top universities in China 商业管理或者政府公共关系,生物化学,药学,医疗科学,生物或者相关专业的学士或以上学位,毕业于中国的顶尖大学 Experience工作经验 2、Minimum 5 years exper******** among which 3 years supervisory orleadership experience responsible for overseeing the activities ofothers, in plasma industry or multinational companies required 至少5年以上的血浆行业或跨国公司工作经验,其中至少3年监督或领导他人的经验。 3、Experience in manufacturing or commercial operations a plus 有制造或商业运作经验者优先。
Competencies能力要求 : 1、Self-mot******** pro-active an******** to work under pressure 自我激励,积极主动,能在压力下工作 2、Manage Compliance - Goo******** of ever-changing an******** governmentan******** regulat******** an******** to monitor compliance with theseregulations 管理合规——了解不断变化和复杂的政府和行业法规,以及监督遵守这些规定的能力。 3、 Drive for Results - Can be counte******** to excee********successfully; steadfastly pushes self an******** for results 结果为导向——可以指望成功地超过目标;坚定不移地推动自己和他人取得成果。 4、 Excellent problem solving skills 出色的解决问题的能力 5、Building Effective Teams - Create strong morale an******** an********feeling of belonging in the team; foster open dialogue; let peoplefinish an******** responsible for their work 建立高效的团队——创造强大的士气和团队精神;培育开放对话;让人们完成并负责他们的工作 6、 Communicate Effectively - Get messages articulate******** theorg/team an******** understood 有效地沟通—在整个团队中准确清晰地传达信息,并能并能达成有效的理解 7、Learning Agility - Willing to learn an******** learn an******** to newenvironment quickly 学习敏锐力——愿意学习并能够学习和适应新的环境 8、Financial Financial Acumen – Able to monitor an******** entirefinancial responsibility of the center 财务能力——具有能够监控和管理浆站的整个财务责任 9、 Interpersonal Effectiveness - Ability to establish an********profess******** credible relationship within CSL Behring an********,with maturity an******** mindset on how to deal with local governmentalauthorities on a compliant manner 人际有效性-在CSL Behring和外部建立和维护专业的、可信的关系的能力,与成熟和全球的心态有关如何与当地政府部门达成一致的方式。 10、 Language Proficiency - Highly effective communicating skills withwr******** verbal a******** sk******** fluent in rea******** writingan******** English an******** (Mandarin) 语言能力-高效的书面表达能力,口头表达能力,能熟练的阅读,写作,说英语和中文(普通话) 11、Position Location: Plasma Collection Center in Lichuan c********Hube******** 工作地点:湖北省利川市