201804-101824 Applications Specialist I

Responsibility
You will be responsible for Applications Support, assists on salesan******** team for product promotion. 提供产品技术支持，协助销售和市场人员推广公司产品
- Actively promoting Roche Applie******** products an********offere******** the company to the customers (en********) as well as tosolve application / product problems promptly an******** an********Business Area to achieve overall its monthly an******** sales targetan********; 向客户（终端客户）推广部门产品，及时解决产品出现的问题，协助部门完成月度和年度指标
- Delivering product an******** training to the customers (distributorsan********-customers) an******** help in new product launch. Conductingproduct technical training for internal Sales / Engineer********an******** up with training feedback; 对客户（经销商和终端客户）进行产品培训，协助新产品上市。对内部销售、工程师和经销商提供产品相关的技术培训并跟进培训结果反馈。
- Coordinating instrument installation with Service Engineer an********application training for en******** after installation of instruments; 配合维修工程师进行仪器安装，对用户进行培训
- Visiting client regularly an******** reagent for value-base********.Solving application / product problems promptly an******** fromen********; 定期拜访客户，促进试剂消耗，及时全面地解决客户提出的产品应用问题
- Maintaining an******** products information in a timely manner; 及时地维护和更新产品信息
- Coordinating customer evaluation of products. Paying periodical visitsto Key Accounts for getting user feedbacks on our products an********;submiting call report to line managers. Assisting customers in theinterpretation of test results, explaining test result to customers toreach agreement; 协助客户共同完成产品评估，定期拜访重点客户，搜集客户对产品和服务的反馈；及时向直线经理递交拜访报告。协助客户对测试结果进行解读，向客户解释测试结果，达成一致。
- Keeping goo******** up to date customer base an******** periodicvisits to Key Accounts for delivering product information an********user feedbacks on our products an********. 更新客户资料，拜访重点客户，传递产品信息，并及时得到用户的反馈
Qualification
You shoul********:
- At least Bachelor Degree in Clinical Diagnostics or AppropriateScience or Medical discipline; 大学以上学历，医学检验专业或相关专业
- Proficiency in both spoken an******** English an********comman******** MS office software application; 熟练掌握英语口语及书面表达，熟练应用微软办公软件
- Product & Application Expertise. 产品和应用的专业知识
You shoul******** goo******** recor******** working in a MNC company fortwo or more years, with relate******** experience in sales &application support. The ability to effectively work within a diverseenv******** develop new customers while maintaining all existingaccounts, deliver effective application service. 两年以上外企销售或应用支持相关工作经验。适应多变的工作环境，维护现有客户以及发展新的客户，提供客户服务