Patient Access Associate Manager 客户接待副经理(003858)

Responsibilitie********
 Perform all reception duties in the clinic an******** the receptiondesk.
 Back fill all the tasks of a clinic receptionist.
 Set an******** the roster of the clinic receptionists an******** staffschedules if necessary.
 Provide input to clinic manager in performance review for clinicreceptionists.
 Communicate with the clinic staff on Policy & Procedure changes.
 Feedback to Clinic Manager on any process change, potential problem oremployee issues.
 Help clinic receptionists in resolving any critical issue or difficulttasks.
 Act as liaison among recept******** medical staff, nursing staffan******** administration.
 Responsible for stationary an******** supply.
 Participate QI data collection for the department level an********level
 Hospital policy an******** conduct
 Has positive an******** attitude towards to work
 Able to accomplish the assigne******** independently.
 Provide creative idea an******** team work spirit in the clinic
 Participate ownership for the department development
 Show preceptor role an******** train the new hire
 Assist clinic manager to buil******** goo******** work.
 Show leadership role when clinic manager absent an******** clinicworking flow smoothly
 Assist department chair to expanse clinic service
 Able to handle critical situation an******** complaints
 Able to provide training as clinics needs
 Any other duties as assigned.

Skill********
 Excellent oral an******** English an********.
 Able communicate well in both Chinese an******** with patientsan******** clinic staff.
 Goo******** services skill.
 Knowledgeable in clinic operation.
 Goo******** skill an******** team player.
 Able to work under pressure an******** schedule.
 Ability to handle multiple tasks an******** prioritize work.
 Proficient in MS program including Word, Excel, an********.