3403273524 (Sr.) Technical Support Specialist 技术支持专员

You will be responsible to handle customer technical inquiry an********shooting case by the hotline.

•Responsible for handling customer technical inquiry an********shooting;
•Goo******** of remote diagnosis tools, CRM, telephony system, onlinechat tools an******** web tools to fulfill customer service requestan******** communication;
•Ability to handle most of frequently an******** trouble shooting case;
•Using service standar******** an******** our clients warm, politean******** our customers;
•Fulfilling the working arrangement an******** responsible for relocatework. Ensuring timely completion of individual KPI;
•Constantly learning new knowledge an******** attending companytechnical an******** skill training program;
•Other task assigne******** line manager.

You shoul********:

•At least Bachelor Degree in Clinical Diagnostics or Appropriate Scienceor Medical discipline;
•Goo******** English spoken an********; Goo******** skill in officesoftware;
•Speaking in a clear vo******** mandarin stan******** goo********communication skills an******** capab******** goo******** sk********goo******** of customer service.
You shoul******** more than 2 years experience in hospital diagnosticslaboratory and / or fiel******** experience for end-customer.