Scientific Support Manager

Position Summary:
The scientific support manager will lea******** scientific supportan******** application team in shangha********, to oversee pre-salean********-sale technical support for Abcam products which coversprimary ant******** secondary ant******** ELISA assays, agoni********,protein********, cellular an******** functional assays, epigeneticreagents, etc. As the leader of technical team, he/she is responsible tobuil******** devote********, an******** motivate the team to providefast an******** serv******** an******** continuously improve customersatisfaction. He/She will also proactively work with other function tosupport market team an******** team to achieve sale target. As regionalfunction lea******** he/she is require******** represent regional teamin global meet******** presenting challenges an********, seekingrecourses, implementing global strategies.

Essential Job Function********
•Share pre-sale an********-sale technical support daily work as a teammember, to ensure efficient an******** service be provide******** team
•Manage an******** team performance with appropriate KPI which alignwith global an******** strategy
•Initiate or support cross function campaigns from consumer experienceperspectives to improve customer satisfaction
•Buil******** or/an******** interaction with consumers an********, tounderstan******** needs in terms of targets an********.
•Bridge headquarter with regional team, enhance cross regioncommun******** an******** best practices sharing an********
•Buil******** maintain a happy, capable an******** team

Minimum Requiremen********
•＞=5 years’ hands-on experiences in antibody relate********, able to dotrouble shooting for customers at levels of PhD or above in some of thefollowing laboratory technique******** IHC, western blot, ChIP, ELISA,IF/ICC, flow cytometry, etc. (at least 3 fields)
•＞=2 years’ experiences in leading an******** team
•Goo******** presentation both in Chinese an********
•Excellent communication sk******** particular in convincing orinfluencing others
•Have visionary thinking as well as efficient execution
•Excellent reading an******** in Engl******** with fluent oral English
•Self-discipline with devote******** att******** focus on successan******** in innovation
•Willing to travel as needed.

Education Qualification********
•Minimal master degree in life sciences required. PhD or PostdocPreferred. Education abroa******** plus.