Position Summary:
The Information Technology Supervisor is responsible for plann********overs******** support an******** of the GRS Health Services informationtechnology. The Information Technology Supervisor maintains an********the company’s information technology ******** tra******** deploymentan******** employee support of hardware an******** applications. TheInformation Technology Supervisor guarantees the delivery of qualitysupport services that follow consistent pract******** adherence to allpol******** an******** of activities that promote a strong communityreputat******** meet employee an******** nee******** an******** inachieving profitable results.
Responsibility/Accountability:
1. Provides on-site an******** support for information technologyequipment configuration to a specific user including but notlimite********, tra******** break-fix an******** support.
2. Work with service provider on problem escalation an********
3. Works with information technology equipment suppliers an********contractors to ensure that equipment re******** conf******** ordersan******** activities are met.
4. Ensures that a tracking mechanism is in place to assign equipmentan******** distribute******** to specific center an******** personnel.
5. Ensures all hardware an******** are configure********, including butnot limite********, portable an********-in-one workstat******** mobile******** pr******** wire******** wireless network e******** phonesystems, cellular serv******** projectors, an******** an********circuits for the center.
6. Maintains the company IT assets
7. Works with system software providers to conf******** test, an********software products into production.
8. Provides timely an******** system access an******** securityadministration for systems including a******** changes an******** userprofiles linke******** job roles an******** employee events.
9. Ensures the Information Technology Systems environment is securean********.
10. Supports the startup of new locations an******** expansion ofservices.
11. Interfaces with Genesis Healthcare an******** Rehab ServicesInformation Technology Operations as required.
12. Identifies areas of opportunity for center growth, professionalgrowth, performance improvement an******** service excellence.
13. Contributes to an environment that is respectful, team-or********an******** to the concerns of Pat******** employees an********.
14. Promotes a culture of safety to ensure a healthy practice an********environment.
15. Maintains confidentiality an******** Protecte******** Information atall times.
16. Ensures compliance with company pol******** standards an********,an********/central government regulations.
17. Performs other relate******** as requested.
Specific Educational/Vocational Requirements:
1. Minimum 5 years of information technology experience providing bothinformation technology technical an******** application support.
2. University degree or equivalent experience in technical supportenvironment
Job Skills:
1. Fluent Engl******** both writing an********
2. Positive working attitude with an ability to multitask
3. Pleasant personality an******** to communicate well with users
4. Goo******** about the various IT infrastructure componentsan********.
5. Goo******** management skills.
6. Microsoft operating systems an******** 365
7. Trouble shooting on Fortigate Firewall Device
8. Experience with network sw******** phone system, servers, printersan******** device.
9. Experience with Clou********
10. Project management skill an********
11. Must be a highly responsible individual capable of workingindependently
12. Must be able to setup, configure an******** business technicalsupport for IT products
13. Goo******** an******** user training skills.