Job Responsibility:
Deliver high-level on-line health&medical consultation in aprofessional an********
manner to customers in line with company standards
Perform telephone-base********&medical consultation to clientsan********
appropriate indiv******** measures base******** company procedure
Implement schedules an******** for customers base******** the company
guideline/telephony scripts.
Provide health&medical advice to customers in all cases
Ensure that all existing operating service standards are consistentlymet an********
strategies toimprove these further.
Develop an******** goo******** relationships with all departmentsan******** them
according to their nee********such as goo******** work with medical AC,training and
health&medical knowledge sharing etc.
Document conversat******** act******** an******** into customer servicesystem to
ensure the customers are update******** an******** on the progress ifany.
Any other a******** projects an******** tasks when required.
Require********
Medical &health backgroun******** man******** nationalregistere********/doctor
qualification certificate is required
More than 3 years clinical medicine work experience in 3A hospital orinternational
clinic is preferred
Goo******** skills an******** service awareness
Goo******** an******** English
Goo******** skills in Microsoft software an******** skills
Demonstrate******** to grasp an******** concepts quickly an********
awareness for industr trends an********.
Goo********-making & execution abilities.
Goo******** / training skills
每天:20:00-8:00 on call, 双休日坐班