Case Manager

Medical
*Care plan coordination in conjunction with nurs******** treating******** physiotherapy an******** allie********.
*Consolidation an******** of multi-service care plan to allinvolve********
*Communication of care plan goals to all involve********
*Monitoring of delivere******** to ensure evidence base********an******** centere********

Financial
*Closely work with f******** pre-cert an******** party payer to ensureaccuracy of information an******** communication with patient.
*Liaise with patient’s family to explain financing in conjunction withFinance an******** cert departments.
*Support frontline financial services staff to communicate with medicalteam, patient and/or thir******** payer to improve the eff********accuracy an********.
*Coordinate an******** medical service referral visits outside BJU.

Educational
*Consolidation of care plan details into an easily understoo******** forpatient an******** consultation.

Psychosocial
*Identification of psychosocial needs.
*Referral to chapla******** psychology services etc. as needed.
*Patient advocacy.

Research
*Collection an******** of data as requeste******** hospital departments.
*Identification an******** of quality indicators.
*Development of applicable policies an********.
*Participation in BJU administrative/clinical planning – meetingattendance.

Qualification********
• Bachelor’s degree in Social work, Nursing or allie******** field
• Previous experience in Case management desired
• Previous hospital experience a must
• Bilingual Chinese English a must – additional language competence aplus

Skill********
• Excellent English an********
• Ability to work with staff from all levels of the organization
• Ability to exercise ******** problem solving an******** making
• Outgoing but diplomatic personality
• Excellent communication skills
• Excellent problem solving skills
• Evidence based, patient centere******** of care