下属机构-北京眼科中心-医生助理/Patient Liaison Representative

ESSENTIAL TASKS: 工作描述

具备良好沟通意识，客户服务意识及销售意识
Have a goo******** of commun******** customer service an********.
负责诊间跟诊，全程了解患者情况
Be responsible for consultation assisting to get to know the patientsconcerns
负责手术患者的预约，晶体的预定
Be responsible for surgery appointment book******** an******** ordering
负责手术患者术前术后宣教，用药指导
Be responsible for preoperative/postoperative education an******** guide
确保患者和医生沟通无误
To ensure patients are communicate well with doctors
帮助商业保险患者完成保险相关工作
To help complete the insurance relate******** for medical insure********
及时解决客户的问题,并定期回访，提高患者满意度
To solve patients’ problems in a timely manner, an******** follow-up toimprove patient satisfaction
负责老患者的维护和新患者的开发
Be responsible for the maintenance of ol******** an******** developmentof new patients
主管安排的其他工作
Other works assigne******** supervisor.

KNOWLEDGE, SKILLS, an********: 要求和能力

较强的英语水平，口语沟通顺畅
Fluent spoken English
3年以上相关工作经验
More than 3 years relate******** experience
良好的团队合作精神
Goo******** worker
具有商业保险相关经验者尤佳
Experience******** medical insurance fiel******** preferred
具有很强的沟通和协调能力,热爱诊所工作
Have strong communication an******** sk******** love clinic work