Company Information:
Raffles Medical (International SOS Clinics)
The recent joint venture between two healthcare g******** RafflesMedical Group an******** SOS, has create******** primary care clinicnetwork across China. The clinics provide healthcare services thatinclude family me******** medical spec******** health checks, ********pharmacy an********. The clinics locate******** Be******** T********Tianjin/TEDA, Dal******** Nanjing an********, are currently seekingpassionate an******** minde******** to join our team of medicalan******** professionals. please visi******** ******** for moreinformation.
Currently we are looking for Operations Manager for Beijing Clinic:
A. Overall Purpose Of The Job
·The operations manager plays an integral role in supporting dailyoperations for our Beijing clinic with a strong focus on the executionof new business initiatives; new services an********
·The operations manager works closely with the Clinic Manager as theyshape the strategy of the clinics an******** over t******** to maketactical decisions in support of carrying out the strategy
·This role carries share******** of ensuring that business operationsare efficient in terms of use of resources, money an******** + effectivein terms of meeting customer expectations.
B. Key Responsibilities
·Assist clinic manager to ******** implement an******** proceduresan******** flows to facilitate smooth execution of new ******** newservices + client programs, as well as accommodate changes in businessneeds across the entire clinic operations
· Assists clinic manager to engage internal functional stakeholders tounderstan******** needs across daily operations an******** workflows,across departments as re******** as part of the execution process of newserv******** workflows an********.
·Support staff training relate******** operational procedures an********of new initiatives an********.
·Assists clients to understan******** to access an******** from theclinic products an******** on offer, particularly where new serviceshave been introduced.
· Develop an******** client specific workflow******** flows asre******** where client programs have been sold - for internal usean******** client reference
·Identify barriers that may be slowing down the execution of newinitiatives or may be impacting on service quality - an******** withstakeholders + management team to embrace solutions for success
·Strong understanding of quality standards relate******** health careservices + local regulations to ensure maximum compliance across dailyoperations an******** implementing new initiatives an********.
C. Job Profile
Require******** an********
·Knowledge of technology an******** require******** support ouroperations
·Project management
Require********
·Strong people an******** skills
·Able to positively influence others an******** change across functionalareas
· Highly creative ability
· Rational analytical skills
· Process driven with attention to detail an********
·Ability to work to deadlines an******** within project guidelinesincluding budgets
·Ability to work in a dynamic working environment an******** rap********
Customer service oriented
Require******** Experience
5 years’ experience preferre******** healthcare services
Require********
Bachelor Degree
Require********
Fluency in spoken & written English
Travel / Rotation Requirements ·Base******** Beijing with therequirement to move across multiple sites within Beijing + other citiesas required