Customer Service Specialist 客户服务专员-Beijing-00286

Responsibilities
Greet patients an******** patients ******** update patient's informationon PIMS.
Handle incoming calls, take messages an******** messages to appropriateparty.
Set an******** physician/clinic appointments.
Manage daily clinic activities through HIS.
Prepare medical files an******** claim froms for direct billing.
Check an******** the accuracy of the patient registration detailsan******** completion.
Maintain sufficient doctors' name cards available in the clinic.
Assist physicians an******** on patient communication.
Recor******** track on outpatient clinic activities.
Maintain the waiting area tidy an********.
Perform any other duties as assigned.
Requirements
College graduate ( higher education preferred)
Nursing or medical backgroun******** preferred
Ability to handle multiple tasks at one time an******** to work underpressure an******** a fast pace working environment.
Excellent oral an******** English an********.
Goo******** skill.
Professional telephone etiquette.
Goo******** service skill.
Be a team worker an********.
Outpatient clinic operation an******** duties.