Role Summary/Purpose: The Process Science Leader will buil********credibility for the GE Cell Culture business by providing scientifican******** support of upstream customers for cell culture productsan******** services offerings. This position will work closely with thecommercial sales team within a designate********. This role isdesigne******** have direct customer facing responsibility for anassigne********.
Essential Responsibilitie********
- Work with Account Manager(s) an******** team through a specificterritory plan to fin******** Cell Culture media business opportunitiesan******** innovative solutions to mee******** financial sales targets.
- Establish technical credibility in pro******** applications an********importantly in the upstream biotherapeutic process development workflowto realize commercial business unit’s vision an********.
- Develop personal technical credibility with the customer to foster aconsultative relationship an******** the technical dialog with theoverall objective of furthering a perceive******** to the customer’sen********.
- Interface an******** influence external customers at all levelsespecially technical leaders.
- Identify upstream cell culture pain po******** solutions an********media development projects with commercial potential.
o Work with Global Cell Culture Process Science Leader an********stakeholders to develop suitable strategies an********
o Write the project proposal by working with internal operationstechnical leads an******** managers
o Close technical elements of the sales process
- Participate in execution of media development collaboration********
o Provide project scope transfer to the operational team
o Participate in project team meetings if available
o Be customer advocate
o Serve as technical consultant to projects both internally an********
o Participate in insuring total customer satisfaction
- Guide internal teams (e.g. product management, market******** R&D)by:
o Keeping customer’s viewpoint in the forefront
o Outlining next level of data neede******** continue********acceptance/expansion
o Supporting experimental design for current an******** offerings
o Identification of relevant industry trends
- Represent GE Cell Culture at scientific forums
o Work cross functionally with appropriate internal teams to collateinternal data an******** sc******** thought leadershippresentation********
- Respon******** customer technical concerns via telephone an********.Document complaints an******** within organization to troubleshootan******** the issues.
- Provide high level pre- an********-sales process development supportof cell culture media produc******** Manage customer expectations ofscientific outcomes. Triage or transfer technical questions for productsto relevant internal stakeholders.
Qualification********
- A MS or PhD degree in Life Sciences or Biomedical Engineering orrelate********.
- Must have 15+ years of industry experience in cell line ******** cellculture process development and/or manufacturing within apharmaceutical/biotechnology company
- Must have direct experience in commercial media development and/orexperience performing media/process optimization within apharmaceutical/biotechnology company
- Laboratory an******** management experience required
- Proven technical leadership in biopharma and/or biotechnology industry
- Track recor******** working with CHO cell lines
- Ability to develop presentations an******** with availableapplications datasets
- Diverse hands-on experience in multiple cell lines an******** systemshighly desirable
- Actual experience in bringing a successful biotherapeutic product tomarket highly desirable
- Senior level contacts with cell line ******** process developmentindividuals with emerg******** m******** establishe****************companies
- Must be willing to travel (estimate********-60%)
Additional Eligibility Qualification********
Desire****************
- Experience working with various mammalian cell culture processesand/or microcarriers
- Strong time management an******** skills
- Excellent communication skills (wr******** art******** l********questioning) an******** to interface with management, sales an********teams an********
- Proven ability to contribute in a multi-disciplinary team environment
- Self-starter, energ******** results or******** an******** tomulti-task
- Demonstrate******** solving ability an******** orientation
- Demonstrate******** to work in a collaborat******** matr********an******** focuse********
- Experience in working for a contract services business
- Fluency in Chinese (Mandarin)
Job Segmen******** B******** Cell B******** B******** Medical Lab,Pharmaceutical Sales, Sc******** Healthcare, Sales