Business Office Specialist 商务部专员

• Post payments to patient accounts as needed
• Answer patient questions in a professional an******** manner
• Completes follow up on all claims until payment is received
• Tracks payments receive******** posts all payments to patient accountsincluding payments from insurance carr******** governmentagencie******** an******** fiscal ******** self-insure********
• Reviews each account via computer, reports an******** informationsources an******** delinquent accounts, aging perio******** paymentsources an******** appropriate recommendation
• Reviews delinquent accounts with Superv******** follows credi********policies including writing adjustments to accounts an******** in monthlyA/R review
• Performs progressive collection actions
• Documents all actions relate******** patient’s account
• Updates patient account information in the system as needed
• Responds to an******** through on patient an******** relate******** toassure customer satisfaction
• Help team leader standardize billing workflow
• Help team leader make training plan
• Participates in professional development activities
• Responsible for creating daily report that details collection effortsmade an******** collected. Will be sent daily to the Collections Managerto consolidate report for all Financial Counselors an********sen******** BO Manager on daily basis.
• Responsible for informing Supervisor if they foresee a difficultpatient encounter an******** prepare the best metho******** handling thesituation before the patient arrives
• Gather medical information from patient records as requeste********insurance companies
• Monitor medical requests for complete******** a timely manner
• Communicate with clinic assistants an******** doctors
• Identify missing information in files an******** documents toappropriate individuals for proper completion
• Assists in resolving billing issues with other departments
• Perform relate******** as assigne******** the team leader or manager.

• Minimum education- completion of Junior College,Nursing degree helpfulbut not necessary
• Working experience in accounts management or in a health careorganization preferred
• Woul******** goo******** have medical billing an******** experience
• Goo******** an******** English skills.
• Requires high level of public contact an******** interpersonal skills
• Independent decision-making skills
• Goo******** management an******** skills
• Maintains strictest confidentiality
• Goo******** skills– excel, ******** Accounting system knowledge
• Excellent analytical an******** solving skills
• Ability to establish an******** effective working relationships withmedical staff