Key Account Manager 大客户经理

Day to Day Responsibilitie********
Actively manage account relationship an******** overall divisionan******** strategies
• Develop an******** multi-level an********-function customer relations
• Develo******** customer profile an********
• Organize/manage regional an******** reviews of accounts
• Develop actionable an******** satisfaction improvement plans

Develop detaile**************** plans for each assigne********
• Develop account sales budget
• Develop expense budget
• Identify opportunities an********
• Actively manage complexity at assigne********


• Align plan specifically to Product Line Strategy
• Develop account plans an********
• Develop plans to optimize ongoing sales
• Actively track an******** inventory position at customer
• Work jointly with customers to reduce non-value-adde********an********.

Lea******** aspects of sales / order management process atassigne********
• Understan******** requirements - I******** assess an********opportunities
• Execute the account plan in alignment w/product plan
• Ensure satisfactory payment performance
• Collec******** market information. Establish effective internalcommunication
• Meet sales targets, get the PO
Expan********’s product offering at account(s)
• Understan********’s current & future products demands an********.
• Deliver value proposition an******** feedback to PLM
• Coordinate periodic technology exchanges
• Communicate roadmaps an******** capacity plans to the customer
Resolve customer issues an******** responsiveness
• Respon******** customer requests
• Generate Corning contact prof******** communicate Corning structure
• Ensure quality issue resolution
• Maintain customer action list
• Continually increase customer satisfaction.

Education & Experience


 Undergraduate degree or above in Biology or Biotechnology
 With 3 – 5 years of relevant work exper******** preferre******** IVDindustry



Require********
 Strong technical understanding about cell culture or IVD
 Strong knowledge of commercial transaction processes
 Goo******** language skills both written an********
 Goo******** analysis an******** planning skills

Desire********

• Process driven problem solving skills
• Ability to effectively manage multiple contracts
• Demonstrates effective organizational skills (internal an********)
• Results Oriented / Accomplishment Driven
• Superior interpersonal skills (l******** speak******** an********information)
• Ability to effectively interact with customers an******** in a teamenvironment
• Strong presentation skills
• Self-mot******** ******** open-m******** an********-oriented