CCC Technical Support 客户关注中心技术支持-北京-01173

岗位职责
• Responsible for the data center architecture design an********operation management, make sure 24x7 availability of data center.
• Install new / rebuil******** servers an******** har********per******** serv******** sett******** ******** storage, etc. inaccordance with standards an**************** requirements.
• Perform daily system an******** security monitoring to identify anypossible intrusions;Perform daily backup operations.
• Apply call center system patches an******** on a regular bas********an******** administrative tools an********.
• For the call center team PC technical support to ensure normaloperation of the call center computer terminal
任职条件
Skill********
• Bachelor degree with technical major, such as engineering or computerscience.
• At least 2 years system administration exper******** particularly inlinux system an******** data base knowledge.
• At least 2 years Data center operation experience that have practicalexposure an******** experience in data center.
• Attentive to details an******** nee******** an******** to responses.
• Ability to work under pressure
• Excellent oral an******** English an******** preferred.
Knowledge:
• Goo******** of Ch******** English skill is preferred.
• Familiar with popular call center technology construct******** perfectin PBX, ACD, CTI, IVR, recording technology an******** ,
• Familiar with Linux system an******** ********able to ensure the dailyoperation an********, backup database;
• Familiar with technical management process, able to work out operationmanual an********;
• Familiar with computer network composition an********;
• CRM or HIS relative knowledge is preferred.
• Quick learner an********-motivate******** player.
职位概述
UFH Call Center technique relative support duties
部门概述
Unite******** Hospitals & Clinics is a p******** internationalstandar******** organization in Ch******** our sole mission is toprovide comprehens******** integrate******** services in a uniquely warman******** patient an******** service-oriente********.