Customer Service Engineer（武汉）

For our Healthcare Sector, we are looking for a Customer ServiceEngineer at the earliest opportunity.
西门子医疗业务领域诚聘英才，职位名称：客户服务工程师。
 
What are my responsibilities?
 - Efficient an******** installation an******** in the f********Following up an******** technical incidents on the ******** uninstallingan******** ******** monitoring expenses an******** spare parts usage 及时有效的安装，保养所在区域的仪器，跟踪和解决仪器的技术问题。仪器的拆卸与消毒，控制维修成本和管理当地零配件库
- Solving the problem by Telephone if poss******** an******** solutionsback to the Hotl******** Fixing incidents with optimize********an******** for the customer, including during weeken******** publicholiday shifts 通过电话解决客户问题并将解决办法反馈给热线中心。在任何时间内以最经济和最优的品质解决客户的问题
- Educating an******** customer 教育和培训客户
- Operation an******** by following Fiel******** SOP/EHS，Centralizingan******** technical documentation 根据公司质量体系、环境健康安全(EHS)的要求进行日常工作安全和标准流程操作和记录，对技术文件的存档管理
- Keeping abreast with technological developments 不断寻求技术上的同步与发展
- Goo******** with distributors 与代理商良好的沟通协调
- Providing introduction of new tests an******** to promote reagents 向客户提供新仪器和新项目的介绍，推广试剂项目
- Teamwork an******** others to adopt best practices 有效的团队工作， 分享经验
- Other marketing or relate******** or tasks assigne******** supervisoror company 其它上级或公司指派的项目或任务
 
What do I nee******** qualify for this job?  
- A degree in medical eng******** mechanics or relate********.Experience in medical device ******** with diagnostics experience a plus
- Effective communication skills both written an********
- Is highly computer literate with goo******** in using Microsoft Office applications.
- Has a thorough knowledge of Company Procedures an********
- Goo******** of the financial system operate******** the company
- A broa******** knowledge of the products within the InVitroDiagnostics industry
- Relevant an******** knowledge of the market in which MED Dx operates
- Goo******** in Service within diagnostics ******** an********knowledge about diagnostics products an******** major features,applications an********. Excellent project management experiencean******** success record
- Diagnostics or relevant functions
- Goo******** an******** abilities. Excel under pressure.
- Goo******** skills incl. Chinese an******** an******** work well withstaff an******** from diversifie********.
 
What else do I nee******** know? 
 The Siemens Healthcare Sector is one of the world''s largest suppliersto the healthcare industry an******** trendsetter in medical ********laboratory ******** medical information technology an******** aids.Siemens offers its customers products an******** for the entire range ofpatient care from a single source – from prevention an******** detectionto ******** an******** to treatment an********. By optimizing clinicalworkflows for the most common ******** Siemens also makes healthcarefaster, better an******** cost-effective. Siemens Healthcare employssome 51,000 employees worldwide an******** aroun******** world. Infiscal year 2011 (to September 30), the Sector poste******** of 12.5billion Euros an******** of aroun********.3 billion Euros.
For further information please visi********
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How do I apply?
 We are looking forwar******** receiving your online application. Pleaseensure you complete all areas of the application form to the best ofyour ability as we will use the data to review your suitability for the role.
我们期待您的在线职位申请，并请您在申请职位时提供真实有效的求职信息以便完成人才评估。
 
Contact
 If you want to know more about Siemens job opportun******** please befree to log in our career website
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如需了解更多西门子职位信息，请登录西门子招贤纳士网站
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Siemens Recruiting Team