Introduction
The Clinical Education Specialist is responsible for driving an********application training of define******** line (CT) across the productlifecycle: onsite application tra******** presentation in trainingcourse, collaboration research an******** to Siemens product users.
临床培训专员主要负责推进和优化特定产品线核磁的应用培训服务: 包括现场应用培训,课堂培训,合作研究,西门子用户咨询服务。
The Clinical Education Specialist manages the application training bydeveloping an******** the training plan, cooperating with relevantparties such as project management team, business management team, salesteam, engineer teams, etc.
临床培训专员通过设计和实施培训方案,和相关部门合作例如项目管理团队,业务发展部门,销售团队,工程师团队等等,来管理应用培训。
What are my responsibilities?
1. Manage onsite application training 管理现场应用培训
•Responsible to create training plan which is agree******** customers bycommunicating with customers in advance (for responsible product line:Ang******** Radiation Treatment);
•Ensure that the customer value of the offere******** (e.g. contents,skill an******** services) is perceive******** transitione********product offerings;
•负责制定培训计划,提前和客户沟通确定计划内容,确保培训的客户价值(例如,内容,技巧和其他服务)能够在产品培训中充分体现和传达;
2. Collaboration research an********
•Drive the creation an******** execution of the collaboration researchin cooperation with customers, marketing management;
•Responsible for consultation of optimize********, image ******** dosecontrol, workflow, ect.
•Ensure that all the activities are in line with the application servicegoal******** customer satisfaction an******** demand;
•根据客户服务策略发展方向来支持开发特定产品线的培训课程:全方位和主动的解决培训问题,使客户服务成为购买西门子产品和服务的原因之一;以高端的学术质量和客户吸引力来完成或支持培训课程和研讨会;
3. Support training courses an********
•Support to develop training courses for define******** (line) in linewith the customer service strategic direction: solve training issuemultidimensional an********, make customer service as one reason to buySiemens product an********;
•Fulfill or support training courses an******** with high academicquality an******** attractiveness;
•和客户,市场管理团队协作来推动合作研究项目的成立并确保执行;
•负责优化方案,图像质量,剂量控制,流程等等的咨询;
•确保所有的活动和应用服务目标一致:客户满意度和业务需求;
What do I nee******** qualify for this job?
1. Medical knowledge an********
•Product knowledge of the relevant products (CT)
•Application knowledge of the relevant application areas
•Microsoft Office
•Complainthandling
•Corrective an******** actions
•特定产品的相关产品知识 ( CT, CT, DSA, X-ray常规放射影像, 分子生物影像, 超声影像)
•相关应用领域的应用知识和技能
•办公软件
•投诉管理
2. Language语言
•English above 4 grade
•英文4级
Professional experience 专业经验
•University level or degree in clinical spec******** medical educationdegree above bachelor
•At least 2 years of general working experience in an clinical ormedical technician role
•Radiology/ cardiology experience is preferred
•医学影像专业或临床专业本科以上
•至少在临床或医学影像科室有两年以上工作经验
•影像学/心脏病学专业经验优先