Description:
Serve as technical expert to provide day-to-day application support tocustomer in assigne********. Maintain technical expertise to provideconsultancy an******** on marketing strategy an********.
Work is performe******** the general direction of Marketing Manager ofBusiness Unit.
Education:
Bachelor degree in relate******** an******** years clinical workingexper******** major in ophthalmology is preferre******** Master degreeor above in relate********
Experience:
2+ years clinical experience
Other skills:
English language skill******** Proficient in wr******** rea********listening an********
Quick learning
Willing to business trip frequently
Endure pressure
Requires strong interpersonal sk******** goo******** an********communication necessary to effectively interact with all levels ofinternal an******** customers.
Quickly an******** respon******** inquiries an********
Communicate technically advance******** with customers on all levels
Incorporating new technologies an******** transfer expertise
Assess situations / problems an******** an******** finding solutions
Responsibilities:
Duties an******** include but are not limite********
Provide external after-sales application training to customer inassigne******** to ensure value perception an******** satisfaction of CZproduct. It will include post-install training on machine operationan********-up in-depth training on clinical application fordefine********. 50%
Support pre-sale by advance demo 20%
Work closely with KOL , reference site an******** customers inassigne******** to support on clinical stu******** product tr********training sem******** guru v******** an******** & presentat********etc. 15%
Support on market ******** sales tra******** marketing activitiesan******** aids 15%
Perform other relate******** an******** as assigned