Channel Officer-渠道(第三方员工)

KEY RESPONSIBILITIES

1.Coordinate with regional SSC & logistics team, monitor an********orders to ensure on time delivery to domestic distributor********;

2.Process customer information inquiries or requests about sales ordersstatus, an******** delivery or service from customers. Serviceprovide******** ******** but not limite******** the following: Generalinquiry support, delivery status support, estimate******** availabilitydate;

3.Work closely with log******** supply chain plann******** salescommercial team an******** departments in the company to assistcustomers in getting their orders with minimum delay. Consistentfollowing up back orders to minimize dispute an******** to customers;

4.Handle all customers' returns, complaints an******** against **************** incomplete shipments or incorrect shipments. Recor********complains input system, coordinate with internal company an********solution to customers through contact windo********

JOB REQUIREMENTS
1.Be patient an********-oriented;
2.Strong sense of responsibility an********;
3.Goo******** skills an******** working attitude to customer-oriented;
4.Ordinary comman******** English;
5.Goo******** skill an******** up in team.