临床应用专员

At Alcon, we are driven by the meaningful work we do to help people seebrilliantly. We innovate boldly, champion progress, and act with speedas the global leader in eye care. Here, you’ll be recognized for yourcommitment and contributions and see your career like never before.Together, we go above and beyond to make an impact in the lives of ourpatients and customers. We foster an inclusive culture and are lookingfor diverse, talented people to join Alcon.

As a JOB TITLE supporting SPECIFIC TEAM or CUSTOMER, you will be trustedto work on CUSTOMIZE and CUSTOMIZE at LOCATION. In this role, a typicalday will include:

Main task:
1) Provide technical and clinical training, education and ongoingclinical support to train surgeons and Operating Room (OR) staff on theapproved use and application of Alcon’s Cataract and Refractive SurgicalDevice products.
2) Provide on-site and/or remote clinical application support tocustomers by providing scientific and technical information in responseto inquiries regarding approved use of Alcon medical devices.
3) Ensure successful implementation of all equipment and softwareupgrades at clinical sites for all relevant devices.
4) Provide clear and accurate documentation of each site visit via astandardized reporting mechanism (CRM Tool) within 48 hours ofcompletion of the visit.
5) Identify and report all adverse events and device deficiencies toMedical Safety per company protocol.
6) Refer inquiries related to unapproved uses of technologies.
7) Address reports of Adverse Events requiring root cause analysis andrequests for feedback/input from physicians as requested by ClinicalApplications management in cooperation with Medical Safety, asappropriate.
8) Collaborate as appropriate with Field Service Engineers to supportclinical sites on new installations, site support and trouble shooting.
9) Collaborate as appropriate with the Field Service team and SalesReps to ensure clinical training is scheduled for new installations andneeds for ongoing surgical support. Provide constant feedback to R&Dvia approved communication plan on clinical performance of products.
10) Respond to unsolicited requests for information related to Alconmedical devices, per SOPs and Ethics and Compliance Guidelines.
11) Attend and support Medical Congresses, fellowships, conferences,exhibits, seminars, and wet-labs as requested by Clinical Applicationsmanagement.
12) Assist with convention demonstrations as deemed appropriate bymanagement per SOPs.
13) Achieve clinical certifications to meet requirements and scope of responsibilities.

WHAT YOU’LL BRING TO ALCON:
● Bachelor above in eye care
● Ophthalmologist or Application related or Ophthalmology graduate

HOW YOU CAN THRIVE AT ALCON:
● Professional Team, Perfect training system, and Competitive product

Alcon Careers
See your impact at alcon.com/careers