Case Manager（Foreigner Only）

职责描述：
Responsible for the medical needs of the expatriate patient populationin partnership with the core teams and key care providers.

-Establish good relationships and communicate effectively with patients,providing professional advice on patients' medical needs.
-Coordinate and provide care that is safe, timely, effective and patient-centered
-Develop effective working relations and collaborate with the medicalteam within the organization throughout the entire case management process
-Facilitate multiple care aspects (case coordination, informationsharing, etc)
-Responsible for the clinic's English translation, including but notlimited to translation during medical visits, translation of medicaldocuments, promotional materials
-Collect patient’s feedback, follow up and make suggestions for serviceimprovement to maximize patient’s satisfaction
-Support the marketing department in promoting activities, including butnot limited to embassies, chambers of commerce, international schoolsand other special channels
-Responsible for data management of defined patient population:collecting and analyzing patient’s data as required by core team reviews
任职要求：
Skills:
-Effective communication skills in English and Chinese
-Ability to work with staff from all levels of the organization
-Ability to exercise initiative, problem solving and decision making
-Outgoing but diplomatic personality
-Evidence based, patient centered philosophy of care
-Excellent computer skills (Word/Excel/PowerPoint) including beingcompetent in handling and analyzing patient data