正畸临床支持-上海

工作内容：
代表公司对（内部和外部）客户进行隐适美临床培训工作；
为客户提供临床支持工作，尤其如ClinCheck, 附件和故障排除等；
撰写或审查医生教育、市场推广材料和公司内部的临床教育材料当中的临床相关内容；
与临床经理/主管密切合作，支持重点客户，组织相关培训、市场活动等项目。
招聘要求：
本科及以上学历，口腔医学专业；
3年以上临床或同等专业经验，具备正畸临床和产品知识优先；
正畸硕士或者正畸规培毕业者优先；
可接受2022、2023届硕士、规培生。

SUMMARY
This position is responsible for handling clinical-related issues,internal and external, for Align Technology in China. Responsibilitiesfall in four broad categories but may not be limited to:
1. Training of customers (internal & external) and/or speaking inclinical settings on behalf of the company,
2. Clinical Support to customers especially on ClinCheck, attachment andtroubleshooting,
3. Contributor or review of clinical content of doctoreducation/marketing materials and internal clinical education materials.
4. Closely work with clinical manager/supervisor to support keycustomers and lead some projects such as training, event, proofreadingas assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
 Manage day to day tasks within Clinical department
 Provide ClinCheck review and clinical support to customers, especiallykey accounts.
 Handle ClinCheck related complaint and troubleshooting.
 Clinical Training (internal) – Establish and oversee internal clinicaleducation (to Align employees), in particular Clinical and Sales.
 Represent Align clinical present at academic and professional Alignevents to customers.
 Provide clinical feedbacks to research project and new product launchto improve products.
 Work with local KOL and speaker in the development of publicationsthat can be used by AT as case studies
 Follow departmental procedures to obtain 100% accuracy andcompleteness in all areas
 Obtain & maintain appropriate knowledge level of employees onproducts and process through employee training & development
 Closely work with clinical manager/supervisor to support key customersand lead some projects such as training, event, proofreading as assigned.
 Support clinical evidence and education team to develop trainingmaterial and provide high quality training to internal and external customers.
 Spend approximate 20-50% working time to travel and support localeducation events, customer visit or take training.

ADDITIONAL RESPONSIBILITIES:
 Participate in proactive team efforts to achieve departmental andcompany goals.
 Perform other duties as assigned.


EDUCATION and/or EXPERIENCE
 Bachelor degree of dentistry/dental technician/Oral Healthcare
 Fluent in English
 More than 3-year experience as a clinical specialist or equivalentwith enough Ortho clinical & product knowledge