职位详情
职位描述
Main task:
1) Provide technical and clinical training, education and ongoingclinical support to train surgeons and Operating Room (OR) staff on theapproved use and application of Alcon’s Cataract and Refractive SurgicalDevice products.
2) Provide on-site and/or remote clinical application support tocustomers by providing scientific and technical information in responseto inquiries regarding approved use of Alcon medical devices.
3) Ensure successful implementation of all equipment and softwareupgrades at clinical sites for all relevant devices.
4) Provide clear and accurate documentation of each site visit via astandardized reporting mechanism (CRM Tool) within 48 hours ofcompletion of the visit.
5) Identify and report all adverse events and device deficiencies toMedical Safety per company protocol.
6) Refer inquiries related to unapproved uses of technologies.
7) Address reports of Adverse Events requiring root cause analysis andrequests for feedback/input from physicians as requested by ClinicalApplications management in cooperation with Medical Safety, as appropriate.
8) Collaborate as appropriate with Field Service Engineers to supportclinical sites on new installations, site support and trouble shooting.
9) Collaborate as appropriate with the Field Service team and Sales Repsto ensure clinical training is scheduled for new installations and needsfor ongoing surgical support.
Provide constant feedback to R&D via approved communication plan onclinical performance of products.
10) Respond to unsolicited requests for information related to Alconmedical devices, per SOPs and Ethics and Compliance Guidelines.
11) Attend and support Medical Congresses, fellowships, conferences,exhibits, seminars, and wet-labs as requested by Clinical Applications management.
12) Assist with convention demonstrations as deemed appropriate bymanagement per SOPs.
13) Achieve clinical certifications to meet requirements and scope of responsibilities.
Requirments:
1) Bachelor’s degree or above, major in Science
2) 2 years of related experience or equivalent years of relevant experience
3) Overall 3+ years of ophthalmology / medical device experience inclinical, sales or marketing roles is preferred.
4) Local language; fluent English level is preferred.
1) Provide technical and clinical training, education and ongoingclinical support to train surgeons and Operating Room (OR) staff on theapproved use and application of Alcon’s Cataract and Refractive SurgicalDevice products.
2) Provide on-site and/or remote clinical application support tocustomers by providing scientific and technical information in responseto inquiries regarding approved use of Alcon medical devices.
3) Ensure successful implementation of all equipment and softwareupgrades at clinical sites for all relevant devices.
4) Provide clear and accurate documentation of each site visit via astandardized reporting mechanism (CRM Tool) within 48 hours ofcompletion of the visit.
5) Identify and report all adverse events and device deficiencies toMedical Safety per company protocol.
6) Refer inquiries related to unapproved uses of technologies.
7) Address reports of Adverse Events requiring root cause analysis andrequests for feedback/input from physicians as requested by ClinicalApplications management in cooperation with Medical Safety, as appropriate.
8) Collaborate as appropriate with Field Service Engineers to supportclinical sites on new installations, site support and trouble shooting.
9) Collaborate as appropriate with the Field Service team and Sales Repsto ensure clinical training is scheduled for new installations and needsfor ongoing surgical support.
Provide constant feedback to R&D via approved communication plan onclinical performance of products.
10) Respond to unsolicited requests for information related to Alconmedical devices, per SOPs and Ethics and Compliance Guidelines.
11) Attend and support Medical Congresses, fellowships, conferences,exhibits, seminars, and wet-labs as requested by Clinical Applications management.
12) Assist with convention demonstrations as deemed appropriate bymanagement per SOPs.
13) Achieve clinical certifications to meet requirements and scope of responsibilities.
Requirments:
1) Bachelor’s degree or above, major in Science
2) 2 years of related experience or equivalent years of relevant experience
3) Overall 3+ years of ophthalmology / medical device experience inclinical, sales or marketing roles is preferred.
4) Local language; fluent English level is preferred.
职位要求
- 专业要求： 眼科学
- 最低学历： 本科
- 工作年限： 1-3年
- 职称要求： 不限
- 英语等级： 英语六级
- 招聘人数： 1
工作地点
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